Happy employees are more productive, stay longer, and contribute more. To track employee wellbeing effectively, HR needs to move beyond old HR metrics and focus on the bigger picture. By measuring the right employee wellbeing metrics, HR leaders can design stronger employee well being programs and initiatives.
What are employee well-being metrics?
Employee well-being metrics are indicators that help HR teams understand how employees are doing in different areas of their lives in physical health, employee well being and mental health, and financial security. These metrics go beyond work performance to capture whether people feel supported, healthy, and balanced, both inside and outside the workplace.
The 5 key elements of employee wellbeing
It’s made up of different areas of life that together shape how people feel, perform, and thrive at work. According to leading research, there are five core elements:
- Career Wellbeing – Employees who feel engaged and find purpose in their work report higher satisfaction and are less likely to experience burnout.
- Social Wellbeing – Friendships at work and a sense of connection boost morale, and teamwork.
- Financial Wellbeing – Effectively managing money. Financial security reduces stress, and improves focus.
- Physical Wellbeing – Access to preventive care, fitness programs, and good lifestyle habits directly affect productivity and long-term employee wellbeing.
- Community Wellbeing – A safe, inclusive, and supportive environment helps employees feel proud and connected, strengthening wellbeing in the workplace.
Engagement metrics vs. Well-being metrics
HR teams often measure engagement metrics things like motivation levels, job satisfaction, and alignment with company goals. These tell you how connected employees feel to their work.
But well-being metrics go one step further. They reveal whether employees have the health, energy, and peace of mind to stay engaged in the first place. For example, someone may score high on engagement but still struggle with burnout due to excessive workload or stress.
This is why surveys alone aren’t enough. Employees may under-report sensitive issues like financial stress, poor mental health, or stigma around using well-being programs. To get the full picture, HR should combine surveys with hard data like attendance, benefit utilization, and group health insurance claims. This balanced approach gives a true view of wellbeing in the workplace and helps shape more effective employee wellbeing initiatives.
Top 10 employee well-being metrics every HR should measure
1. Absenteeism Rates
What it shows:
HR can monitor absenteeism using attendance records, sick leave data, and time-off patterns. Pairing these numbers with wellbeing surveys or group health insurance claims can give you a fuller picture of employee well being and mental health in your workplace.
Why it matters:
High absenteeism is often a red flag for poor employee wellbeing. It can point to health issues, frequent stress, burnout, or even disengagement from work. If employees are regularly absent, it may mean your employee wellbeing programs aren’t addressing the real challenges they face.
2. Employee turnover & retention rates
What it shows:
When employees leave frequently, one of the reasons could be because their well-being is not looked into.High turnover may be linked to poor work-life balance, lack of growth opportunities, unmanaged stress, or even toxic workplace culture.
Why it matters:
HR should monitor monthly and yearly turnover rates, but numbers alone aren’t enough.Process like exit interviews help reveal why employees are leaving, while stay interviews uncover what makes others continue. Together, these insights highlight which employee wellbeing initiatives are working and where improvements are needed.
3. Employee net promoter score (eNPS)
What it shows:
The Employee Net Promoter Score (eNPS) is a quick way to measure how employees feel about the workplace. It asks one simple question: “How likely are you to recommend this company as a place to work?” A higher score usually means employees are satisfied, engaged, and experiencing good employee wellbeing.
Why it matters:
eNPS is directly linked to overall satisfaction and trust in the company. If scores are low, it may signal problems like poor employee well being and mental health, lack of support, or weak culture. Tracking eNPS regularly helps HR identify early warning signs and take action before issues grow.
4. Utilization of health & wellness benefits
What it shows:
Having great employee wellbeing programs like gym memberships, Employee Assistance Programs (EAPs), mental health counseling, or health check-ups isn’t enough if no one uses them. Utilization rates show whether employees are aware of these benefits and feel comfortable accessing them.
Why it matters:
Low usage can mean employees don’t know what’s available, find access difficult, or feel stigma around asking for help especially with mental health support. Tracking usage helps HR improve communication, remove barriers, and design benefits employees actually want.
5. Workload & overtime hours
What it shows:
Consistently high workloads or frequent overtime are strong indicators of stress and potential burnout. When employees spend too much time working, it affects their well being and mental health, reduces productivity, and impacts work-life balance.
Why it matters:
Overwork doesn’t just hurt employees, it also leads to errors, disengagement, and higher attrition. By tracking workload patterns and overtime hours, HR can spot early warning signs of burnout and make changes like flexible schedules, or workload redistribution.
6. Employee stress & burnout levels
What it shows:
Stress and burnout are critical measures of employee wellbeing. HR can track this using anonymous pulse surveys, a stress index, or standardized tools. These tools give real insights into employees’ emotional and mental state. Many companies are also exploring AI tools in HR to measure stress and track wellbeing more effectively.
Why it matters:
By identifying rising stress levels early, HR can roll out targeted employee wellbeing programs like 1-1 counseling, mental health days, or mindfulness sessions that improve wellbeing in the workplace and reduce long-term risks.
7. Healthcare costs & claims Data
What it shows:
Trends in group health insurance claims are an indirect but powerful indicator of workforce health. A sudden rise in claims may point to underlying health issues, lifestyle problems, or stress-related illnesses that affect overall employee wellbeing.
Why it matters:
By analyzing healthcare costs and claims, HR can spot patterns early and design preventive healthcare such as health check-ups, wellness workshops, or chronic disease management programs.
8. Engagement in learning & development programs
What it shows:
When employees actively participate in training, workshops, or upskilling opportunities, it reflects their motivation, confidence, and career satisfaction. Growth and development are closely linked to psychological well-being and long-term engagement.
Why it matters:
Low participation in L&D programs may indicate disengagement, lack of motivation, or even burnout. Offering growth opportunities as part of employee wellbeing programs helps improve wellbeing in the workplace and builds a culture where people feel fulfilled and motivated to stay.
9. Workplace belonging & social connection
What it shows:
A strong sense of belonging and positive peer relationships are key to healthy employee wellbeing. HR can track this through DEI (Diversity, Equity, and Inclusion) surveys, feedback on workplace culture, and team collaboration patterns.
Why it matters:
Loneliness and lack of social connection are directly linked to poor employee well being. When people feel excluded, it affects motivation, engagement, and overall happiness. A culture of inclusion and belonging boosts trust, strengthens teamwork, and creates real examples of wellbeing in the workplace.
10. Financial well-being indicators
What it shows:
HR can track this through requests for salary advances, use of loan benefits, or participation in financial counseling programs.
Why it matters:
Money worries impact mental health, focus, and even physical health. By offering support like financial literacy workshops, savings programs, or flexible pay options.
How HR can analyze these wellbeing metrics
Tracking employee wellbeing metrics is only useful if HR knows how to analyze them properly. Here’s how:
By blending tools, numbers, and human insights, HR leaders can uncover what truly drives wellbeing in the workplace and design programs that create real impact.
1. Use the right tools
HR teams can gather data through pulse surveys, HR dashboards, group health insurance reports, attendance and leave management systems, and benefit utilization records. These tools give a clear picture of both employee wellbeing and mental health and physical wellness trends.
2. Combine numbers with real stories
Data alone doesn’t show the full picture. For example, absenteeism numbers might be high, but without feedback you won’t know if it’s because of burnout, health issues, or workplace culture. That’s why combining numbers with employee feedback, stay interviews, and open-ended survey responses is essential.
3. Analyze regularly, not once a year
Wellbeing isn’t static,it changes over time. Regular reporting cycles, like monthly dashboards or quarterly reviews, help HR spot trends early. This proactive approach makes it easier to launch timely employee wellbeing initiatives instead of waiting for problems to get bigger.
4. Involve managers in data interpretation
Share relevant metrics with team leaders since they have direct insight into their employees' daily experiences. Since they work closely with employees, they can explain unusual patterns and confirm insights before changes are made."
5. Track intervention effectiveness
Measure whether wellbeing programs actually work by monitoring metrics before and after implementation. This data-driven approach ensures resources are invested in initiatives that truly improve employee experiences.
6. Segment the data for deeper insights
Don’t just look at company-wide averages. Break metrics down by department, gender, age group, or role type. This helps HR identify which teams or demographics need targeted interventions.
7. Benchmark against industry standards
Compare internal wellbeing metrics with industry benchmarks to see if issues are unique to your workplace or part of a broader trend. This adds context and helps in setting realistic goals.
Conclusion
Employee wellbeing metrics are the future of HR success. The key is not just tracking but consistently analyzing and acting on these insights.